Help centre
How to run your store
Plain steps for each screen in Lanternbee. Parts we are still building are marked Coming.
Getting started
Your account, your store and a tour of its settings.
- Create your Lanternbee accountSign up with Google or with your name, email and a password, add a few details about you as an author, then confirm your email.
- Create your storePick a store name, a web address and a currency. Your store is set up right away and goes live once we approve your account.
- A tour of Store settingsWhat each tab in Store settings does, from your theme and legal pages to tracking pixels and exporting your readers.
Your catalogue
Titles, editions, files, series and bundles.
- Add a bookAdd a book in three steps, details, formats and prices, then review and publish, with nothing lost along the way.
- Formats and pricesEach format of a book, like the ebook or the paperback, has its own price, ISBN and way of reaching the reader. Set your usual formats and prices once.
- Upload your book filesWhich files you can upload for ebooks, audiobooks, covers and print, and how large they can be.
- Series and reading orderGroup books that belong together, set the order readers should read them in, and give the series its own page.
- Bundles and box setsSell a whole series, one book in several formats, or books you pick, at one price. Readers who already own a book can pay less.
- Publish, archive or delete a bookPut a book on sale, take it off your store while keeping it for readers who bought it, or remove it.
- Lanternbee BooksWhat Lanternbee Books is, which of your books it shows, how to hide your store or one book, and where to see any visitors it sends you.
Domains
Your store address and your own domain.
Payments and payouts
Your own Stripe account, payouts and refunds.
- Connect your own Stripe accountReaders pay you through your own Stripe account. Create one from Lanternbee or connect the one you have, under Store settings, Payments.
- Payouts and refundsStripe pays your money to your bank on its usual schedule. See your payouts in Lanternbee, and refund all or part of an order from its page.
- Which payment methods do my readers see?Cards, Apple Pay, Google Pay and local options like iDEAL or MB WAY. Stripe picks what each reader sees, from the methods you switch on in your Stripe account.
Delivery
Download links, the reader library and send to Kindle.
- How readers get their booksAfter an order, readers get an email with their download links. You can see each delivery on the order page and send it again.
- The reader libraryReaders sign in with Google or a link sent to their email, then read, listen to, download or resend every book they bought from you.
- Send to KindleReaders add their Kindle address once and send EPUB ebooks to their Kindle from their library. What they need to set up at Amazon.
BookVault, Lulu, your own stock and shipping zones.
- Print on demand with BookVault or LuluSet up paperbacks and hardbacks printed by BookVault or Lulu. Choose the printer, binding, trim size, paper and page count, and upload your PDFs.
- Own stock and shipping zonesSell printed books you post yourself. Track copies on hand, set shipping rates by country, and sign, pack and post every copy from the To ship page.
Taxes
VAT and sales tax on your sales.
Moving from Shopify
Import your store and switch over.
- Move from Shopify with the importerTwo ways to move from Shopify, then the importer step by step. Check the preview and bring over your books, readers, orders, discount codes and old links.
- After the Shopify importRead the import report, upload your ebook and audiobook files, check your old links, then publish and switch your address.
- Move from Shopify with your AI assistantMove from Shopify with Claude, ChatGPT or Gemini, with nothing to install in Shopify. What it can copy, what it can't, and a request to paste.
AI assistants
Run your store from Claude, ChatGPT or Gemini.
Account and billing
Plans, fees, billing and sign-in security.
- Plans and feesWhat Free, Author and Studio include, how many books each allows, and what you save paying yearly.
- Change your plan and billingUpgrade to Author, switch between monthly and yearly, manage your card and invoices, and earn a free month by referring another author.
- Sign-in security and two-step sign-inLog in with Google, turn on two-step sign-in with an authenticator app, save your recovery codes, and what to do if you lose your phone.