Account and billing
Sign-in security and two-step sign-in
Log in with Google, turn on two-step sign-in with an authenticator app, save your recovery codes, and what to do if you lose your phone.
Updated
Log in with Google
On the log-in page, choose Continue with Google and pick your Google account. If your Lanternbee email is the same as your Google email, that’s all: the first time, we connect the two for you.
To use a different Google account, log in with your password, open Sign-in security and choose Continue with Google under Log in with Google. The page then says which Google account is connected.
To stop using Google, choose Disconnect Google on the same page. You need a password to do that, so you can still get in. If you signed up with Google and never had one, the page lets you set a password first.
Two-step sign-in still applies: if it is on, we ask for your code after Google too.
Two-step sign-in
Two-step sign-in asks for a code from an app on your phone after your password. Someone who learns your password still can’t get into your store. We recommend it.
Turn it on
- Next to your name in the menu, choose Sign-in security.
- Choose Set up.
- Open an authenticator app, like Google Authenticator, 1Password or Authy, and add an account. On your phone, tap the link; otherwise type the key shown on the page.
- Type the 6-digit code from the app.
Save your recovery codes
Lanternbee then shows a list of recovery codes. If you lose your phone, each one lets you in once. Keep them somewhere safe. They are not shown again.
Turn it off
On Sign-in security, enter a code from your app or a recovery code, then choose Turn off.
Lost your phone and your codes?
Contact us from the email on your account.