Delivery
The reader library
Readers sign in with Google or a link sent to their email, then read, listen to, download or resend every book they bought from you.
Updated
Every book a reader buys waits in their library. They don’t need an account or a password.
Signing in
- The reader types the email they bought with.
- We send a sign-in link. It works once, for 15 minutes.
- They open it and see their books.
Nothing arrived? They should check their spam folder, or try the email they bought with.
Readers with a Google account can also choose Continue with Google. If their Google email is the one they bought with, their books open straight away. If not, they see “We couldn’t find books for this email” and can ask for a link instead. On your own store address, Google sends them back to your store’s library, showing only the books bought from you.
What readers see
Your books lists every book bought with that email, with its cover, series and format. For each book they can:
- Read an EPUB ebook in the browser, a page at a time, with a contents list and a choice of text size.
- Listen to an audiobook right in the page, chapter by chapter, at the speed they like.
- Download the files: the EPUB, and the PDF if you added one, or the audio files.
- Follow the series, to hear when the next book comes out.
- Send to Kindle for EPUB ebooks. See send to Kindle.
- Email me the link again.
The reader and the player remember where the reader stopped, so they pick up from there next time, on any device.
On Kobo or another e-reader, readers download the EPUB and copy it over.
One library for every store
At my.lanternbee.com, the library holds every book bought with that email from any Lanternbee store. The library on your own store address shows only the books bought from you, with a link to the full library for the rest.
Pre-orders and removed books
A book bought before its release date shows the day it will be ready. A book that is no longer available says so.
Books from Shopify
Readers you bring over from Shopify find the books they bought already in their library. There is no order email to resend for those, so they download them from the library.
Readers’ own details
Under Settings, readers can add their name and Kindle address, choose which emails they get from authors, see the series they follow and choose Stop following, and change their email. Name and Kindle address are saved with Save name and Kindle address. In the library at my.lanternbee.com, Download my data gives them a copy of everything we hold about them, and Delete my account removes it.
Under Orders, readers see each order with its date and number, and View receipt opens a receipt they can print.