Move from Shopify with the importer

Two ways to move

• With your AI assistant. Nothing to install in Shopify. Claude, ChatGPT or Gemini reads your Shopify store through Shopify’s own connection and recreates your books, formats, prices, series, descriptions and discount codes in Lanternbee. You check each step in the chat, and covers and files go through upload links. It can’t bring readers, their purchases, past orders or old links. See move from Shopify with your AI assistant.
• With the Lanternbee importer. You approve read-only access in Shopify, and Shopify adds the Lanternbee app to your store so we can read it. You can remove the app from Shopify when the move is done. The importer brings everything at once, readers, purchases, orders, discount codes and old links included, and you check a preview first. The steps are below.

Have readers and past orders you want to keep? Use the importer. Just want your books over, without installing anything in Shopify? Use your assistant.

You can mix them: run the importer, then ask your assistant to tidy up the books it brought over.

The importer

The importer reads your Shopify store and brings it over. Nothing in Shopify changes, and you check everything before readers see it. See also switching from Shopify.

Before you start

Create your store first. Have your Shopify address ready: find it in Shopify under Settings, Domains. It ends in .myshopify.com.

Steps

1. Go to Move from Shopify.
2. Type your Shopify address and choose Connect Shopify.
3. Shopify asks you to approve read-only access and shows the Lanternbee app it adds to your store. Approve it. We never change, delete or sell anything in your Shopify store.
4. Lanternbee reads your products, customers, orders, discount codes and old links (Shopify calls them redirects). The page shows the progress and updates by itself.
5. Check the preview. Your products are grouped into books, series and formats. For each book you can:
   • set or change its series,
   • change a format we guessed wrong,
   • leave out a Shopify product you don’t want.
6. Choose Save changes if you changed anything.
7. Choose Import. The button shows how many books will come over.

What comes over

• Books, each with its formats. “Book One (Ebook)” and “Book One (Paperback)” become one book with two formats. Covers are copied.
• Series, with book numbers where we found them.
• Readers and the books they bought, which wait in their library.
• Orders, so your sales history stays in one place.
• Discount codes: percentage and fixed-amount codes.
• Old links, so old Shopify product links open the right book pages.

What doesn’t

• Ebook and audiobook files. Shopify doesn’t hold them. Upload them yourself.
• Bundles and box sets. We list them so you can set them up again with bundle rules.
• Products that aren’t books. We list them under Not books, and they stay in Shopify.
• Other kinds of discount, like free shipping or buy X get Y.
• Customers without an email address.

When the import finishes, see after the Shopify import. Once you are happy with what came over, you can remove the Lanternbee app from the list of apps in your Shopify admin. Your books, readers and orders stay in Lanternbee. Run the importer again later and Shopify asks you to approve it again.

If something goes wrong

• An import is already running. Only one runs at a time. Wait for it to finish.
• The Shopify link expired. Start the move again.
• Shopify did not let us in. Start again and approve the request in Shopify.
• The import stopped. The page says why. Choose Start again, or contact us if it keeps happening.